Your feedback is important to us. Please answer the following questions so we can continue to improve our products and services. We will give you a 10% discount on any extended support service to thank you for completing the survey.
Background
What is the name of your company (optional)?
What is your email address (optional)?
How did you find out about Alcea Fast BugTrack? Referral Search engine SDtimes Magazine Other - please comment below
Why did you purchase Alcea Fast BugTrack? Price Features Support All of the above Other - please comment below
Current Usage
Describe how you currently use Alcea Fast BugTrack.
Has Alcea Fast BugTrack resolved any issues in your organization?
Yes No
If yes, please describe below.
What are Alcea Fast BugTrack's top 3 features?
Number 1?
Number 2?
Number 3?
Has Alcea Fast BugTrack saved your organization money?
If yes, how much do you estimate that you have saved?
So far, what do you like best about using Alcea Fast BugTrack?
Future
What improvements should we make to Alcea Fast BugTrack?
What features would you purchase if they were available?
Are there any new services that you would purchase if they were available?
Are you considering the purchase of any other issue management products (help desk tracking tools, office management tools, etc.)?
If yes, which ones?
User Community
Do you have any tips to share with other Alcea Fast BugTrack users?
Did you customize Alcea Fast BugTrack?
If yes, how did you make it your own?
Technical Marketing Information
Please let us know if you obtain any of the following technical marketing information or participate in any of the following activities. Magazines Websites Tradeshows Other - please comment below
To send your survey, click the Submit button below. If you want to clear all your answers and complete the survey again, click the Reset button.
