System Concepts
    Overview
    Notification Rules
    Field Layout
    Anonymous / Helpdesk
    Customizations
    Database Myths

 User Guide
    Overview
    Login
    Main Menu
    Notifications
    Creating Issues
    Updating Issues
    User Profile
    Filters
    Reports
    Charts

 Admin Guide
    Overview
    Users
    Groups
    Server Configuration
    SMTP Settings
    Notify List
    Customize Strings
    Default Fields
    Custom Fields
    Field Hierarchy
    Field Control
    Field Order
    Color Coding
    Additional CSS
    Workflow
    Rank / Escalation
    Advanced Features
    Anonymous Access
    Anonymous Email Retrieval

 Setup
    Requirements
    Installing
    Quick Start
    Configuring
    Customizing
    FAQ

Main Menu

The Main Menu page displays a list of issues, which results from the current filter definition. The main menu page looks like the following:

The page consists of the system menu on the top page, followed by the filter definition and issue list, similar to a spreadsheet. The issue list is composed of a title row, followed by a row for each issue that meets the above filter definition.

The title row is made up of a configurable set of columns. Each column corresponds to a system field, which is displayed below for every listed issue. Clicking on any of the column headings will sort the listed issues by that column. Clicking on a column heading that is already sorted will reverse the sort order. The visible columns are defined in the user profile and can be changed using the "Customize Columns" link.

Each row summarizes the desired field information for a unique issue. The Edit link directs the user to the Modify Bug page, where they can make additional updates. The numerical link simply directs the user to the View Bug page.

Summary Table

At the bottom of the main menu screen, there is another small table that summarizes the division of issues in the system. This division is done by user and by status type. The administrator can turn off this table, if desired.

 

We welcome all questions and comments : bugtrack@alceatech.com

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